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ARDX® Maintains ISO 9001:2015 Certification

By 06/01/2020November 21st, 2022Awards, News

Norfolk, VA, June 1, 2020 – ARDX®, a leading federal healthcare management and technology consulting firm, is proud to announce their continual achievement of the (International Organization for Standardization) ISO 9001:2015 certification from Intertek for its Quality Management System (QMS). Maintaining ISO certification for 11 years, the annual commitment to recertify demonstrates ARDX®’s dedication to compliance, client satisfaction, and high-quality outcomes.

“The ARDX® culture is built upon delivering the best healthcare management and technology consulting services,” said Dr. Angela D. Reddix, ARDX® Founder, President, and CEO. “Achieving the ISO certification validates that the ARDX® QMS is effective in practice throughout the organization. The ARDX® Team’s work meticulously to consistently provide the most efficient and effective solutions within the industry.”

ISO 9001:2015 is the most current standard of its kind, providing a more prominent focus on continual improvement and risk-based thinking, than previous standards. “ARDX Executives ensure sufficient resources are provided in support of QMS,” states Nedra Commodore, Director of Quality Assurance and Lead Auditor. “Associates’ continual commitment to quality distinguishes ARDX® as a best place to work.” Based on the Intertek Maturity Model, the internal auditor rated ARDX® as “Outstanding” (highest available rating) in all categories including Management, Internal Audits, Corrective Action, Continuous Improvement, Operational Control, and Resources.

ARDX® verifies continual improvement in communications, efficiencies, and effective project implementations for their clients. The process to become ISO certified involves extensive preparation and evaluation of all processes and documentation across the entire company. The ISO 9001:2015 standard is utilized to certify quality management systems that focus on continuous improvement, and the active involvement of both leadership and Associates in a process-based approach. Even as a small business, ARDX® has not allowed common barriers such as limited resources, costs, and technical translation to prevent adopting and maintaining a strong QMS.

“Having a fully implemented and continuously improving ISO 9001:2015 QMS is the heart that keeps our managers delivering standard results to delight customers,” said Matthew Lemma, ARDX® Chief Operating Officer. Our recertification is another indication of the health of our operations and dedication to quality.”

About ARDX®

ARDX® has a long-standing history of providing customizable and efficient solutions focused on Population Health, Payment Reform, and Patient-Centered Care & Outcomes for the nation’s evolving healthcare environment. Creating process-driven policies and being committed to delivering quality the first time, every time, have earned ARDX® a CMMI Level 5 appraisal rating and its Quality Management System conforms to the ISO 9001:2015 certification by Intertek (accredited by ANAB). Founded in 2006, ARDX® is headquartered in Norfolk, Virginia. To learn more about ARDX®, visit

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ARDX® Corporate Communications